Archive for the ‘pubs’ Category

Them and us

Thursday, January 26th, 2012

Two hours in to a busy shift at one of London’s currently trendy specialist beer bars, we see a barman heading into the gents. He’s wearing rubber gloves and carrying a mop because someone has pissed all over the wall and floor.

Fifteen minutes later, he picks up a broken glass from a shelf near us, only just avoiding cutting his hand. His face reddens. “Fucking pigs,” he says under his breath, and you know he means all of us — every one of the tipsy, slightly loud people crowding the bar that night.

Later, when we’re at the bar, he doesn’t seem to be in the mood to talk to us or anyone else. He is tight-lipped and frowning. In fact, he doesn’t seem to want to be there at all.

Of course it’s never the customer’s problem that the barman is having a bad day but, sometimes, especially in overstuffed London, we do understand where the scowls and aloofness come from.

Some bar staff and managers handle this by Tweeting their fury in real time which can be enlightening and dispiriting in equal measure.

Ale, Cider, Meat… and hairspray?

Wednesday, January 25th, 2012

This weekend, we found ourselves at the Southampton Arms in North London with one of the friends who introduced us to it not long after it opened.

Although it’s more-or-less his local, he actually isn’t remotely interested in beer. In lieu of Becks or Staropramen, he drinks Camden Helles, but under protest.

Nonetheless, he also dutifully tried every hoppy ale that we brought back to the table, screwing up his face in disgust at each one.

His verdict, at the end of the night, was damning. Where we’d detected elderflower, citrus, grape, and so on, he picked up only one thing.

“All these beers… all these weird beers you drink… they just smell of cheap hairspray!”

In a funny way, we know exactly what he means.

Why publicans need to connect

Thursday, January 5th, 2012

A friend of ours recently posted a status update on Facebook saying that a pub we follow on Twitter had ruined a special day — she’d been kept waiting for hours for food, the staff had been rude, and that no-one had apologised. She was never going there again. Her many Facebook friends piled in to sympathise and join her nascent boycott.

For once, though, we were able to do something about it: we dropped the pub a line to pass on the feedback.

Because the publican in question had previously acted like a human being, engaging us in conversation and answering our questions, we knew that our contact would be taken in the spirit it was intended.

Sure enough, an email arrived with a detailed explanation of what had caused the problem, their plans to deal with it, and a sincere apology. We were able to pass that on to our friend and, hopefully, convince her to give the pub (which seems, generally, to be doing all the right things) a second chance.

What went wrong really did go wrong, and the pub needs to look at why the explanation and apology we got wasn’t given to our friend on the day but, nonetheless, this shows why it is worth businesses investing time in social media and that it pays to really connect with people.

Falmouth's Must Visit Pub

Tuesday, January 3rd, 2012

The Front pub in Falmouth, Cornwall

The Front in Falmouth (CAMRA Cornwall’s pub of the year) is a corker. It always has a long list of ales from a range of breweries; bottled beer from America and Belgium; and (because this is the West Country, let’s not forget) several interesting ciders. We’ve found the bar staff unfailingly friendly and enthusiastic on our several visits, and the building itself is the very model of cosy, well-worn wonkiness.

Now, it’s not perfect. On our most recent trip, we looked at the pump clips and despaired, recognising several Cornish breweries whose beers are, at best, bland and, more often, sadly undrinkable. We were momentarily stumped — there wasn’t much we actually wanted to drink.

Fortunately, Tintagel saved the day. Their Harbour Special (4.8%) was a dark amber delight with lots of citrusy hops up against chocolatey, roasty malt. Gwaf Tan (Winter Fire) (5.5%) was roastier still, with hints of rum and Christmas fruit — an attempt at a Burton, we think, but almost dark enough to pass for a stout in the low light.

The Front’s local loyalty is to be applauded but perhaps there’s something to be said for adjusting the balance to feature more beer from elsewhere in the UK to keep the local brewers on their toes?

At any rate, if you are visiting Cornwall, and like beer, this pub should certainly be on your itinerary. We’ll certainly be visiting again soon.

Notes:

1. On previous visits, we’ve been spoilt for choice, and excellent local breweries such as Coastal are more often found here than anywhere else.

2. Pints and Pubs liked Harbour Special too.

Freehouses don't embrace freedom

Friday, December 16th, 2011

We recently got our grubby hands on a copy of a catalogue from a company which supplies cask beer to freehouses.

The selection on offer did include some excellent beers, but the overwhelming impression was a of a long list of the usual suspects — lots of similar brown bitters, a smattering of golden ales, and very few dark beers at all.

It made us realise that the reason so many freehouses have the same old beers on is that, even they could theoretically buy and sell whatever they like, they choose to use these middle men because it’s convenient and (presumably) cheaper.

But aren’t landlords who use these suppliers severely limiting their options? Aren’t they just acting as if they were in the grip of a pubco?

Personality Crisis

Tuesday, December 13th, 2011

A London pub, as illustrated by Kaffe Fassett for the New London Spy (1966)

It takes a certain kind of person to do a good job of running a pub.

A few years ago, a friend of ours gave up teaching after only a couple of years. She was doing well — she’d been promoted several times, and was popular with the children she taught — but, as she was sufficiently self-aware to realise, she just didn’t have the type of personality that could cope with it in the long term.

She was good with people but it just wore out her batteries, whereas some of her colleagues got a buzz from it. They were the ones who really enjoyed teaching: they liked being with 30 people for almost every hour of the working day.

She is an introvert, while the best of her colleagues were extroverts, just like the best pub landlords.

The best landlords create a good atmosphere, rather than killing it. They never seem tired or give the impression that they would rather all those irritating customers would just go home. They’ll make conversation with anyone who wants it and always honour the promise of a “friendly welcome for all” chalked on the board outside.

Yes, landlords can have a lot of worries, but, sometimes, aren’t they just in the wrong line of business?

We’ve used that illustration before, but we like it so much, we’re going to trot it out at least once a year.

Where's the catch?

Monday, December 5th, 2011
The Dock Inn, Penzance

Photo nicked from the Dock Inn website.

Yesterday evening, we finally made into a Penzance pub that we’d been meaning to visit for a while. We’d noticed through both traditional methods (looking through the window) and on Twitter that the pub in question served Spingo Middle (5%) from the Blue Anchor in Helston, a cult local beer which, for us, is usually a long, expensive bus ride away.

So, why did it take us so long? Partly because we don’t yet know how to read Cornish pubs like we used to be able to read them in London. We just can’t tell from the outside, in the dark, whether we’ll find a scary atmosphere, or a cheery greeting. So we dither, not wanting to wander into a… situation.

From the moment we entered the Dock Inn,  however, we felt comfortable and at home. It hits a sweet spot being clean, cosy and characterful all at the same time. Properly worn in, but not tatty. It has partititons and corners, sofas and tables, a fire and — most importantly — people behind the bar who talk to you like human beings whether you’re a regular or not.

The beer was good, too, although on the cold side, which, as it happens, we don’t mind at all. Spingo is Spingo, and in the sweet, malty West Country style which you either love or hate. (Although, this time, not at all sour.) Skinner’s Christmas Fairy (3.9%) was… a Skinner’s beer. The occasional pint of Betty Stoggs has impressed us but, sadly, we might have to face the fact that we just don’t get on with them. There was no faulting the condition, though, and this amber-gold beer could not have looked any more appetising in the squeaky clean glass.

This is our new favourite pub in town, without doubt. What a relief to have found it.

Mid-morning crowds at the bar

Tuesday, November 29th, 2011

It was 11:45 in the morning at the Sheffield Tap and we couldn’t get served.

Two harassed bar staff — one of whom was a woman with a moustache (Movember) — were trying to deal with a four-deep crowd of football fans and beer geeks at the bar. One bloke wanted to taste a few things. The bar staff were patient about it but the punters behind him weren’t. A couple of low-key rows broke out: “Don’t let that bloke push in front of you! You were there first!”; “No I wasn’t, you nobhead. Shut up!”

Eventually, squeezed into a corner with our Thornbridge Pivni (“Possibly the best breakfast beer in the world” — Reluctant Scooper), we wondered whether, when this pub first opened a couple of years ago, anyone ever expected it to be this busy at any time, let alone before midday.

The market for craft beer bars isn’t saturated yet. If there’d been another one a few doors down, we reckon that would have been full, too.

Tasting notes (all Thornbridge): Pivni (3.7%3.2%) was delicious — how we falsely remember Summer Lightning tasting; Black Harry (3.9%) was one of those milds that’s coy about it, pleasant enough, but lacking oomph; Sequoia (4.5%) was our favourite, light-bodied and exotic-tasting — what Ewoks would drink; and Versa (5%) was a Schneider-alike with big banana aromas and lots of toffee flavour.

End of the Season

Sunday, October 30th, 2011

West Cornwall’s summer season ends today.

It’s the last day we’ll be able to get Jelbert’s ice-cream in Newlyn; museums, gardens and some tourist-focused shops are switching to winter hours or closing altogether; and, most importantly from our point of view, many pubs are suddenly empty.

Pubs which are designed for the hot, heaving days of August — huge buildings with multiple rooms, beer gardens, play areas and several bars — are partially closed. As the rain and fog settles, the lights are going out, and people are retreating to the log-fire in the saloon.

We visited a pub yesterday which, when we last went, was so busy every table was reserved, all day. Yesterday, the barman looked startled when we walked in. The clock was ticking, the fire was crackling, and he had been lost in thought, chin in hand.

We sat in the corner of a pub designed to accommodate more than two hundred people and had it to ourselves. The Overlook Hotel came to mind.

Our first winter out west is going to be an interesting one.

Hunting for Ale in Exeter

Wednesday, September 21st, 2011

A pint of Exeter Brewery 'fraid Not at the Waterfront pub

We couldn’t find many recommendations for pubs in Exeter on the Blogoshire, so thought we’d use our instincts and try out a few places on spec.

We started with the Wellhouse Tavern which is attached to Michael Caines’ hotel and restaurant on the cathedral square. We’re always interested when chefs say they like beer: it’s usually done in the middle of a spiel about how normal they are and how nothing hits the spot like good beer, after which they proceed to recommend Innis and friggin’ Gunn. Anyway, in this case, Chef or (at last his bar manager) turns out to have decent taste with five west country ales on offer, and not just the usual suspects. Standouts were O’Hanlon’s Stormsayer, a gingery, chunky 5% beer, and Bay’s Up and Under, a refreshing and moreish amber bitter. The pub itself can’t quite decide if it’s trying to be a real ale pub (large selection of beer), a party pub (bangin’ dance tunes and Jäger bombs) or a gastropub (sandwiches with pancetta) but definitely worth a look.

Thanks to the Baedeker raids, where there ought to be quaint backstreets and half-timbered buildings, there are post-war shopping complexes, and so the city centre seems short on pubs. We headed out of the immediate centre towards the Topsham Road and came across the White Hart. This is a proper, wonky old coaching inn with a courtyard, hidden rooms and cosy corners, despite attempts by Marston’s to turn it into a plasticky chain pub. Of particular interest is their unique house beer, Old Wallop (5.6%), brewed by Ringwood (part of the Marston’s empire). It’s got a really rich, chewy toffee character, set off nicely by that famous Ringwood yeast. Good stuff.

Down by the quayside, there is The Prospect, another large, historical pub. Unfortunately, they’ve gone even further down the chain pub route having done away with the cosy corners, leaving one great big echoing chamber. It feels like an upmarket Wetherspoons or a cut-price Pitcher and Piano. Cotleigh Old Haka, with Motueka hops, was in good nick, though, and the first beer from this brewery we’ve really enjoyed in a while.

The Waterfront, a few metres further along the quayside, was a pleasant surprise. From outside, it looked like a chain tapas bar but, inside we found attractive arched brick ceilings, friendly bar staff and regulars, and several ales in absolutely excellent condition. It’s the first time we’ve had O’Hanlon’s Yellow Hammer in a state where we could appreciate the subtle spiciness. ‘Fraidnot (4%) by the Exeter Brewery was the highlight of the trip — a golden ale with the kind of lip-smacking, doughy, bready malt flavour we associate with JW Lees Bitter and Bristol Beer Factory beers.

The Hourglass, around the corner on tucked-away Melbourne Street, is a fabulous old pub building with early 20th century brewery livery and some quirky decor, like a backstreet bar in Brussels. Lots of laptops and Moleskines about, if you catch our drift. It’s a pity that the beer was in indifferent condition and that the range included two from Otter (a brewery we just don’t get). They had another Exeter beer, Avocet Ale, which was herbal, watery and, frankly, weird tasting. This is probably an amazing place in which to drink red wine and philosophise but, on the beer front, we’d recommend the Waterfront over this.

It’s probably an indictment of the Exeter beer scene that one of our top recommendations is still the Imperial, a Wetherspoons that’s a ten minute walk from the station and occupies the old Imperial Hotel building, including its incredible orangery. The beer is reliably good and they have by far the best range of unusual local beer. We particularly enjoyed Bath Ales’ Ginger Hare (not very gingery, more like singed cinnamon UPDATE: and maybe not Ginger Hare at all, as Bath Ales tell us they’ve not done a cask for a while — did someone forget to change the pumpclip?) and Eddystone by South Hams  — a rare West Country beer with veritable hops!

We didn’t find any really top-notch pubs and began to realise the benefits of big regional brewers: with no St Austell or Fuller’s of its own, Exeter is being filled with invasive species: Marston’s and Greene King pubs. Not local and certainly not exciting.

Finally, a food tip: Lite Deelite is a very authentic Chinese/Japanese snack bar and restaurant on the Cathedral Square. We’ve been twice and been very impressed by the food on both occasions. The gangs of trendy Chinese students tapping away on their iPhones only add to the atmosphere.