We really enjoyed eating at your restaurant. We couldn’t fault the food, service or ambience. You have obviously put a lot of thought and care into every detail.
Oh, except the beer selection, obviously.
One of the beers you sell is undrinkably bad, despite the cute locally-themed label; another is pasteurised, filtered, packaged in clear bottles and stored in direct sunlight, and has thus also been rendered undrinkable; the rest of the list is made up of ‘international lagers’ brewed in Wales and England under license. You are selling bad, spoiled and fake beer.
You might not be at all interested in beer and that would be fine if you weren’t selling it. As it is, the careless way you go about it suggests a lack of taste and attention to detail.
You wouldn’t spend all that time, money and effort on the restaurant only to play nothing but Jive Bunny’s greatest hits on a loop over the stereo; or lay the tables with plastic cutlery; or decorate the walls with pictures cut from FHM.
What we’re saying is, your crappy beer list is not OK. It is a jarring note. It makes us wonder if you’ve also been careless in areas we know less about such as your wine selection or even the cooking.
Sort it out.
Boak & Bailey